Service Area > Kansas City, MO > Reviews
Carlo from Kansas City, MO
1 year ago Chase was very professional and down right a nice guy. He knows his trade very well. He made some changes that were incorrect by the previous owner/serviceman. Hot water heater died in the morning and he was here within 2 hours to get our new one install. Highly recommended!
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Caleb from Kansas City, MO
1 year ago Chase did a great job of explaining what we needed and in replacing our water heater in a timely manner. Thank you!
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Kurt from Kansas City, MO
2 years agoIf you are looking for expert service at a reasonable price, you need to call KC Water Heater. Chase was prompt, efficient, personable, and really knows his stuff. You are not going to get this through the big box stores, which will overcharge you for much inferior service.
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Jon from Kansas City, MO
2 years agoService was quick. The work was professional. Positive experience!
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Cathy from Kansas City, MO
2 years ago Chase was great. We had a very professional installation of the gas water heater with PROPER venting our family can have confidence in and explaining about the PRV at our home's water shut off and why pressure was important. My husband tells me I always have "too many" questions but Chase pleasantly answered every single one, never making me feel like I was interrupting his work. I learned a lot and feel like our system will be better maintained because of the time he took. Fantastic customer service!
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Johnny from Kansas City, MO
2 years ago Chase was very knowledgeable and friendly. He did a very nice job on the install. I would recommended this company.
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Rick from Kansas City, MO
chase was very knowledgeable and nice to talk to. very professional and went above and beyond, replace valves that could have stayed in system. gave good instruction for maintenance would highly recommend KC water heaters
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Aaron from Kansas City, MO
KC Water Heaters was fantastic. He was very knowledgeable, professional and friendly. He took the time to explain everything he is doing and told me everything about the product that I needed to know. I will definitely use KC Water Heater again.
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Ruth from Kansas City, MO
I am satisfied with the experience and knowledge that Chase Thompson has about water heaters. Chase answered all my questions and took the time to make sure that I understood. If I did not, he did not hesitate to explain things in a way that would allow me to comprehend the information. I did not realize that it had been 20 years since the purchase and installation of the old water heater. I am satisfied with the brand name of A. O. Smith, and I was able to replace the old one with a new A. O. Smith Water Heater. The only change I made was I increased the size from 40 gallons to 50 gallons. My old water heater always ran out of hot water. Especially, if anyone took a bath and not a shower.
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Cal from Kansas City, MO
Chase made very good impression from the time we talked on the phone, until the job was completed. I give him 5 stars on everything. A job well done.
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Steve from Kansas City, MO
Chase did what it took to get the job done right. Got a good quality hot water heater installed for competitive price.
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Leslie from Kansas City, MO
Excellent on every part of the process.
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Janine from Kansas City, MO
I was very pleased with this professional's knowledge, the time he took to explain everything, answer my questions, his promptness and friendly manner. I highly recommend KC Water Heaters.
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Graham from Kansas City, MO
He fully explained the problem and why it was happening. He was conscientious of our home and is very courteous and knowledgeable. He made sure everything was done to the highest standard he could.
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Katie from Kansas City, MO
I had a great experience with KC Water Heater. Chase was prompt, efficient, and honest. He explained things clearly and was extremely knowledgeable. He went above and beyond and I'd recommend him in a heartbeat!
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