About KC Water Heaters: Your Trusted Water Heating Experts in Kansas City

Specializing in Water Heaters

At KC Water Heaters, we take pride in our specialization in water heaters. Unlike other plumbing companies that offer a wide range of services, we focus solely on water heaters. This focus allows us to have in-depth knowledge, specialized equipment, and unparalleled expertise in all aspects of water heating. Whether you need a water heater replacement, tankless water heater installation, or repair services, we have the skills and experience to handle it with precision and efficiency.

A Family-Owned and Operated Business

KC Water Heaters is a family-owned and operated business, led by Chase Thompson, the owner, and his younger brother Cooper Thompson. As a small company, we prioritize building personal connections with our customers and providing a level of service that makes them feel safe and comfortable.

Customer Reviews

Don’t just take our word for it. See what our satisfied customers have to say about their experience with KC Water Heaters:

Excellent

Based on 128 reviews

Bryan Evans

2023-05-01

Called on a Sunday evening and had my new water heater installed by noon on Monday. Chase was honest and knowledgeable and didn’t try to sell unneeded things. Great value as the final bill came under what I thought or even quoted over the phone. Hopefully I don’t need a new water heater for the next 15-20 years, but I will call kc water heaters when I need another one!

Lue Xiong

2023-04-27

I am glad to have worked with Chase and KC Water Heaters. Not only did he take the time to educate me on my very old gas water heater and how to optimize gas and heat efficiently, but he was a very pleasant person to talk to. Compared to other companies, he was very knowledgeable, communicative, and passionate about his work. I absolutely appreciate this. He quoted me on the same amount that other companies charge BUT did a LOT more for me than what the other companies had to offer. I will recommend him to my HOA community.

Troy Bandy

2023-04-08

I had the pleasure of working with Chase and Cooper and I cannot recommend them highly enough! From start to finish, they were professional, knowledgeable, and incredibly efficient. Chase took the time to answer all of my questions and concerns and provided me with a detailed explanation of what needed to be done. They were extremely transparent throughout the entire process and made sure that I was fully informed and comfortable with the work being done. Overall, I am beyond impressed and will recommend them to anyone in need of water heater services. Their level of professionalism, expertise, and commitment to their customers is truly outstanding. Five stars all around!

Scott Manley

2023-03-12

These guys are great at what they do. Showed up on time, explained what they would be doing, and actuallcost was less than quoted. Great to support a local small family business. Would definitely use again and highly recommend!

Allan Enriquez

2023-03-11

Responded promptly and professionally to a last-minute weekend need. Chase was EXCELLENT and we so very much appreciated his help. He explained everything and how it all worked. Can’t say enough good things his service!

John Norton

2023-03-04

Chase was awesome to work with! Came highly recommended and just as promised showed up on time, took the time to look the whole system over, and explain exactly what the process would look like to install my new expansion tank. Helped make moving into our first home a little more painless!

Feng Huang

2022-12-20

It's been 8 months since I got them replaced my old water heater and it is working good since then. Chase was willing to giving estimate based on the pictures of my existing component, explaining what's needed for the new installation and what can still work. Their pricing was lower than other large company in the market. The installation was neat, everything cleaned out after completion. He also explained to me how the atmosphere draft type of heater suffer when there is negative air pressure in the basement, and how my old unit is suffering from top panel rusted out. Adequate new air for the combustion, suggested me to install air louver allow air from the finished basement to supply new air. About the Bradford brand heater he installed, I think it is good, we got 6 people showering same night(not concurrent) and hotter water did not run out.

Grant Fergerson

2022-11-30

This was a great experience. We got a quote from another, larger, company in the area that was almost double what we paid KC Water Heaters. It really felt like Chase cared more about doing the job well and helping us out more than getting our money. Plus I learned a lot about our plumbing and chimney/exhaust from him.

Paul Cheney

2022-06-09

If you need a new water heater Chase at KC Water Heaters is the only call you need to make. He is very knowledgeable, professional, honest and meticulous. He will also save you a lot of money over some of the larger companies out there. For one thing, he won't try to sell you everything under the sun that you probably don't really need. I wish there was a company like KC Water Heaters for AC and all the other things that need service/repair/replacement in a home over time.

These are just a few examples of the positive feedback we’ve received from our valued customers. We are proud of our reputation for delivering exceptional service and earning the trust of the Kansas City community.

Experienced and Licensed Plumbers

Chase Thompson, our founder, brings over 15 years of plumbing experience to the table. As a licensed Master Plumber with a Fuel Gas certification, Chase’s expertise is instrumental in ensuring that every installation and repair is done right the first time. With licensing in both Kansas and Missouri, we adhere to the highest industry standards and regulations.

Cooper Thompson has been training alongside Chase since early 2023, further enhancing our team’s capabilities in delivering top-quality water heater services. Together, Chase and Cooper provide a personalized and reliable service experience.

Contact Us Today

Experience the difference of working with water heater specialists who prioritize your safety and satisfaction. Contact KC Water Heaters today for all your water heater replacement, tankless water heater, and repair needs. We look forward to serving you with excellence and providing reliable solutions that exceed your expectations.