Navien Tankless Water Heaters in Kansas City - Water Heaters Installed by Licensed Plumber

Navien: Pioneers of Condensing Technology

Navien, an industry leader in condensing technology, offers innovative solutions for heating and hot water systems. Specializing in energy-efficient tankless water heaters, combi-boilers, and boilers, Navien is committed to eco-friendly and smart technology.

Why Choose Navien?

Premium Efficiency

Navien’s condensing technology offers one of the highest energy efficiency ratings in the industry, reducing your carbon footprint and your energy bills.

Innovative Design

Navien’s products are built for performance and longevity. Their tankless water heaters are compact, wall-mounted units that save space while delivering reliable hot water supply.

Advanced Technology

Navien’s products feature smart controls, remote accessibility, and self-diagnostic capabilities, offering superior convenience and performance.

Navien Mobile App

With Navien’s mobile app, you can control and monitor your Navien systems from anywhere. Adjust settings, monitor usage, and receive maintenance alerts right on your smartphone.

Link to Navien App on Google Play Store

Navien App on Apple App Store

Navien’s Product Line

Navien offers a range of products to suit various needs. Two of their most popular models for residential use are the NPE-240A and NPE-240S tankless water heaters.

Navien NPE-240A: This model includes a built-in recirculating pump for on-demand hot water. This feature helps conserve water by reducing the time it takes for hot water to reach your tap, providing both comfort and efficiency.
Navien NPE-240S: While similar to the NPE-240A in terms of energy efficiency and performance, this model does not include a built-in recirculating pump. It offers the same reliable hot water supply at an even more affordable price point.

Important Considerations

While Navien is renowned for its innovative and quality products, there are a few factors to keep in mind:

Higher Initial Investment: Navien’s products, due to their advanced technology and superior efficiency, come with a higher initial cost. This includes the cost of the unit and installation.
Annual Maintenance: To maintain optimal performance, Navien tankless water heaters should be professionally flushed each year.
Customer Support Concerns: Some customers have reported challenges with Navien’s customer support, particularly regarding warranty claims and issues with leaking heat exchangers and faulty boards.

Excellent

Based on 128 reviews

Bryan Evans

2023-05-01

Called on a Sunday evening and had my new water heater installed by noon on Monday. Chase was honest and knowledgeable and didn’t try to sell unneeded things. Great value as the final bill came under what I thought or even quoted over the phone. Hopefully I don’t need a new water heater for the next 15-20 years, but I will call kc water heaters when I need another one!

Lue Xiong

2023-04-27

I am glad to have worked with Chase and KC Water Heaters. Not only did he take the time to educate me on my very old gas water heater and how to optimize gas and heat efficiently, but he was a very pleasant person to talk to. Compared to other companies, he was very knowledgeable, communicative, and passionate about his work. I absolutely appreciate this. He quoted me on the same amount that other companies charge BUT did a LOT more for me than what the other companies had to offer. I will recommend him to my HOA community.

Troy Bandy

2023-04-08

I had the pleasure of working with Chase and Cooper and I cannot recommend them highly enough! From start to finish, they were professional, knowledgeable, and incredibly efficient. Chase took the time to answer all of my questions and concerns and provided me with a detailed explanation of what needed to be done. They were extremely transparent throughout the entire process and made sure that I was fully informed and comfortable with the work being done. Overall, I am beyond impressed and will recommend them to anyone in need of water heater services. Their level of professionalism, expertise, and commitment to their customers is truly outstanding. Five stars all around!

Scott Manley

2023-03-12

These guys are great at what they do. Showed up on time, explained what they would be doing, and actuallcost was less than quoted. Great to support a local small family business. Would definitely use again and highly recommend!

Allan Enriquez

2023-03-11

Responded promptly and professionally to a last-minute weekend need. Chase was EXCELLENT and we so very much appreciated his help. He explained everything and how it all worked. Can’t say enough good things his service!

John Norton

2023-03-04

Chase was awesome to work with! Came highly recommended and just as promised showed up on time, took the time to look the whole system over, and explain exactly what the process would look like to install my new expansion tank. Helped make moving into our first home a little more painless!

Feng Huang

2022-12-20

It's been 8 months since I got them replaced my old water heater and it is working good since then. Chase was willing to giving estimate based on the pictures of my existing component, explaining what's needed for the new installation and what can still work. Their pricing was lower than other large company in the market. The installation was neat, everything cleaned out after completion. He also explained to me how the atmosphere draft type of heater suffer when there is negative air pressure in the basement, and how my old unit is suffering from top panel rusted out. Adequate new air for the combustion, suggested me to install air louver allow air from the finished basement to supply new air. About the Bradford brand heater he installed, I think it is good, we got 6 people showering same night(not concurrent) and hotter water did not run out.

Grant Fergerson

2022-11-30

This was a great experience. We got a quote from another, larger, company in the area that was almost double what we paid KC Water Heaters. It really felt like Chase cared more about doing the job well and helping us out more than getting our money. Plus I learned a lot about our plumbing and chimney/exhaust from him.

Paul Cheney

2022-06-09

If you need a new water heater Chase at KC Water Heaters is the only call you need to make. He is very knowledgeable, professional, honest and meticulous. He will also save you a lot of money over some of the larger companies out there. For one thing, he won't try to sell you everything under the sun that you probably don't really need. I wish there was a company like KC Water Heaters for AC and all the other things that need service/repair/replacement in a home over time.